Eme Chidinma Esther
Detail-oriented professional with a background in media, administration, customer service and data support.
Kaduna, NG.About
Highly organized and results-driven professional with over 5 years of diverse experience spanning media production, administrative support, and customer service. Proven ability to excel in fast-paced environments, coordinating complex tasks, managing data, and engaging stakeholders to enhance operational efficiency and deliver service excellence. Seeking an administrative or communications role to leverage strong organizational skills, meticulous documentation, and impactful communication to drive organizational success.
Work
Golden Pot Restaurant Kaduna
|Pastry Chef
Kaduna, Kaduna State, Nigeria
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Summary
Led pastry production, developing and refining recipes while maintaining high standards for taste, quality, and presentation in a fast-paced environment.
Highlights
Prepared a wide variety of desserts, pastries, cakes, and baked goods, consistently achieving high standards for taste and quality.
Developed and improved dessert recipes, increasing customer satisfaction and aligning with restaurant standards.
Managed baking ingredient inventory, reducing waste through strategic planning and maintaining strict food hygiene and safety standards.
Collaborated effectively with the head chef and kitchen team to optimize menu planning and daily production schedules.
Trained and supported junior kitchen staff, ensuring efficient operations and meeting tight deadlines during peak service hours.
Coca Cola
|Every Dealer Survey (EDS)
Nigeria
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Summary
Conducted comprehensive fieldwork to assess product distribution and customer satisfaction, collaborating with teams to achieve sales targets.
Highlights
Executed fieldwork to evaluate product distribution and customer satisfaction, gathering critical market insights.
Collaborated effectively with cross-functional teams, contributing to the achievement of sales targets and improved service delivery.
Maintained meticulous records of all field activities and customer feedback, ensuring accurate data for strategic decision-making.
Royal Supermarket Aba Abia State
|Sales Associate
Aba, Abia State, Nigeria
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Summary
Efficiently processed customer purchases and managed checkout operations while providing excellent service and maintaining an organized store environment.
Highlights
Processed customer purchases with high efficiency and accuracy at the checkout counter.
Managed cash registers, handled transactions, and balanced daily sales reports, maintaining financial integrity.
Provided excellent customer service by promptly addressing inquiries and resolving issues, enhancing customer satisfaction.
Maintained a clean and organized checkout area, significantly improving the customer experience.
Presbyterian Church of Nigeria Aba East Parish Aba Abia State
|Executive Assistant
Aba, Abia State, Nigeria
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Summary
Provided comprehensive administrative support, managing correspondence, organizing meetings, and coordinating church events.
Highlights
Managed all church correspondence, including emails, letters, and phone calls, ensuring timely and professional communication.
Organized and coordinated meetings, prepared agendas, and maintained meticulous records for efficient church operations.
Assisted in the planning and coordination of various church events and activities, contributing to successful execution.
Jigawa Television Dutse, Jigawa(NYSC)
|Program Assistant & TV Presenter
Dutse, Jigawa State, Nigeria
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Summary
Hosted and co-hosted television programs, supported live and recorded broadcast production, and ensured compliance with broadcasting standards.
Highlights
Hosted and co-hosted television programs on assigned occasions, engaging audiences effectively.
Supported live and recorded program production, collaborating with producers, presenters, and technical teams for seamless broadcasts.
Monitored live broadcasts to ensure smooth transmission and compliance with broadcasting standards, maintaining quality and integrity.
Managed program recordings, archives, and documentation, ensuring organized storage and accessibility of media assets.
Assisted in the planning, coordination, and scheduling of television programs, optimizing production workflows.
National Youth Service Corps (NYSC), Jigawa State
|Computer Analysis
Jigawa, Jigawa State, Nigeria
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Summary
Analyzed complex data sets to identify trends, collaborated on data-driven solutions, and presented findings to stakeholders.
Highlights
Analyzed and interpreted complex data sets to identify key trends and provide actionable insights, supporting strategic decisions.
Collaborated with cross-functional teams to develop and implement data-driven solutions, improving operational efficiency.
Created detailed reports and visualizations, effectively presenting findings to stakeholders for informed decision-making.
Vision Africa Radio Station Umuahia Abia State
|Intern
Umuahia, Abia State, Nigeria
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Summary
Supported presenters and producers in live and recorded radio programs, managed program logs, and facilitated audience engagement.
Highlights
Assisted presenters and producers during live and recorded radio programs, ensuring smooth broadcast operations.
Logged programs, advertisements, and playlists accurately, maintaining precise broadcast records.
Supported audience engagement through phone calls, messages, and social media interactions, enhancing listener participation.
NTA Aba
|Intern
Aba, Abia State, Nigeria
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Summary
Conducted basic research for news and programs, supported studio setup, and provided administrative assistance to production teams.
Highlights
Conducted basic research for news, stories, interviews, and programs, contributing to content development.
Supported camera setup, lighting, and studio preparation, ensuring readiness for broadcasts.
Assisted reporters during field reporting, facilitating on-location news gathering.
Provided administrative support to production and technical teams, ensuring efficient daily operations.
Volunteer
Teens Festival of Praise
|Church Event Coordination
Summary
Planned and executed successful church events, managing logistics, budgeting, and attendee management.
Highlights
Successfully planned and executed church events, managing all logistics from inception to completion.
Managed event budgeting and resource allocation, ensuring efficient use of funds.
Coordinated attendee management, fostering a positive experience for all participants.
Education
Rhema University Aba, Abia State
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Bs.c
Mass Communication
Central School Agbadala Achi Oji-River LGA Enugu State
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Primary Education
Frist School Leaving Certificate
Global Kids International Secondary school Aba, Abia State
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Secondary Education
WAEC
Brain School, Lagos
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Primary Education
Mary Selssor Nursery and Primary School, Enugu State
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Primary Education
Awards
Best Organizer Teens Department(PCN)
Awarded By
PCN (Presbyterian Church of Nigeria)
Recognized as the best organizer for the Teens Department of PCN.
Teens Ambassador (PCN)
Awarded By
PCN (Presbyterian Church of Nigeria)
Appointed as a Teens Ambassador for PCN.
NYSC Editorial Publicity CDS - Honorary Award
Awarded By
NYSC Editorial Publicity CDS
Received an honorary award for contributions to the NYSC Editorial Publicity Community Development Service.
Rhema University - Honorary Award(Drama group)
Awarded By
Rhema University (Drama group)
Received an honorary award for participation and contributions to the Drama group at Rhema University.
Teens Best friend (PCN)
Awarded By
PCN (Presbyterian Church of Nigeria)
Recognized as "Teens Best Friend" by PCN.
Languages
English
Igbo
Hausa
Certificates
Dee Bakers certificate
Issued By
Dee Bakers
Microsoft Word Certificate
Issued By
Microsoft
Skills
TV program assistance and broadcast production support
On-air presentation, hosting, and co-hosting
Live and recorded broadcast coordination
Script handling, rundown preparation, and teleprompter cueing
Basic camera, lighting, and studio setup knowledge
Program logging, archiving, and documentation
Audience engagement and communication (TV & radio)
Event planning and coordination
Public speaking and presentation skills
Team collaboration and adaptability
Field survey execution and data collection
Correspondence handling and record keeping
Customer service and relationship management
References
Most.Rev. Dr. Joseph Bassey Iton
Minister-In-Charge, Presbyterian Church of Nigeria, Abakailki Urban Parish, Ebonyi State. 09090000164, 09160005058
Chidera Confidence Ekemezie
Restaurant Manager, Sundry Foods. 08101504912