Eme Chidinma Esther

Detail-oriented professional with a background in media, administration, customer service and data support.
Kaduna, NG.

About

Highly organized and results-driven professional with over 5 years of diverse experience spanning media production, administrative support, and customer service. Proven ability to excel in fast-paced environments, coordinating complex tasks, managing data, and engaging stakeholders to enhance operational efficiency and deliver service excellence. Seeking an administrative or communications role to leverage strong organizational skills, meticulous documentation, and impactful communication to drive organizational success.

Work

Golden Pot Restaurant Kaduna
|

Pastry Chef

Kaduna, Kaduna State, Nigeria

Summary

Led pastry production, developing and refining recipes while maintaining high standards for taste, quality, and presentation in a fast-paced environment.

Highlights

Prepared a wide variety of desserts, pastries, cakes, and baked goods, consistently achieving high standards for taste and quality.

Developed and improved dessert recipes, increasing customer satisfaction and aligning with restaurant standards.

Managed baking ingredient inventory, reducing waste through strategic planning and maintaining strict food hygiene and safety standards.

Collaborated effectively with the head chef and kitchen team to optimize menu planning and daily production schedules.

Trained and supported junior kitchen staff, ensuring efficient operations and meeting tight deadlines during peak service hours.

Coca Cola
|

Every Dealer Survey (EDS)

Nigeria

Summary

Conducted comprehensive fieldwork to assess product distribution and customer satisfaction, collaborating with teams to achieve sales targets.

Highlights

Executed fieldwork to evaluate product distribution and customer satisfaction, gathering critical market insights.

Collaborated effectively with cross-functional teams, contributing to the achievement of sales targets and improved service delivery.

Maintained meticulous records of all field activities and customer feedback, ensuring accurate data for strategic decision-making.

Royal Supermarket Aba Abia State
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Sales Associate

Aba, Abia State, Nigeria

Summary

Efficiently processed customer purchases and managed checkout operations while providing excellent service and maintaining an organized store environment.

Highlights

Processed customer purchases with high efficiency and accuracy at the checkout counter.

Managed cash registers, handled transactions, and balanced daily sales reports, maintaining financial integrity.

Provided excellent customer service by promptly addressing inquiries and resolving issues, enhancing customer satisfaction.

Maintained a clean and organized checkout area, significantly improving the customer experience.

Presbyterian Church of Nigeria Aba East Parish Aba Abia State
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Executive Assistant

Aba, Abia State, Nigeria

Summary

Provided comprehensive administrative support, managing correspondence, organizing meetings, and coordinating church events.

Highlights

Managed all church correspondence, including emails, letters, and phone calls, ensuring timely and professional communication.

Organized and coordinated meetings, prepared agendas, and maintained meticulous records for efficient church operations.

Assisted in the planning and coordination of various church events and activities, contributing to successful execution.

Jigawa Television Dutse, Jigawa(NYSC)
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Program Assistant & TV Presenter

Dutse, Jigawa State, Nigeria

Summary

Hosted and co-hosted television programs, supported live and recorded broadcast production, and ensured compliance with broadcasting standards.

Highlights

Hosted and co-hosted television programs on assigned occasions, engaging audiences effectively.

Supported live and recorded program production, collaborating with producers, presenters, and technical teams for seamless broadcasts.

Monitored live broadcasts to ensure smooth transmission and compliance with broadcasting standards, maintaining quality and integrity.

Managed program recordings, archives, and documentation, ensuring organized storage and accessibility of media assets.

Assisted in the planning, coordination, and scheduling of television programs, optimizing production workflows.

National Youth Service Corps (NYSC), Jigawa State
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Computer Analysis

Jigawa, Jigawa State, Nigeria

Summary

Analyzed complex data sets to identify trends, collaborated on data-driven solutions, and presented findings to stakeholders.

Highlights

Analyzed and interpreted complex data sets to identify key trends and provide actionable insights, supporting strategic decisions.

Collaborated with cross-functional teams to develop and implement data-driven solutions, improving operational efficiency.

Created detailed reports and visualizations, effectively presenting findings to stakeholders for informed decision-making.

Vision Africa Radio Station Umuahia Abia State
|

Intern

Umuahia, Abia State, Nigeria

Summary

Supported presenters and producers in live and recorded radio programs, managed program logs, and facilitated audience engagement.

Highlights

Assisted presenters and producers during live and recorded radio programs, ensuring smooth broadcast operations.

Logged programs, advertisements, and playlists accurately, maintaining precise broadcast records.

Supported audience engagement through phone calls, messages, and social media interactions, enhancing listener participation.

NTA Aba
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Intern

Aba, Abia State, Nigeria

Summary

Conducted basic research for news and programs, supported studio setup, and provided administrative assistance to production teams.

Highlights

Conducted basic research for news, stories, interviews, and programs, contributing to content development.

Supported camera setup, lighting, and studio preparation, ensuring readiness for broadcasts.

Assisted reporters during field reporting, facilitating on-location news gathering.

Provided administrative support to production and technical teams, ensuring efficient daily operations.

Volunteer

Teens Festival of Praise
|

Church Event Coordination

Nigeria

Summary

Planned and executed successful church events, managing logistics, budgeting, and attendee management.

Highlights

Successfully planned and executed church events, managing all logistics from inception to completion.

Managed event budgeting and resource allocation, ensuring efficient use of funds.

Coordinated attendee management, fostering a positive experience for all participants.

Education

Rhema University Aba, Abia State
Aba, Abia State, Nigeria

Bs.c

Mass Communication

Central School Agbadala Achi Oji-River LGA Enugu State
Oji-River LGA, Enugu State, Nigeria

Primary Education

Frist School Leaving Certificate

Global Kids International Secondary school Aba, Abia State
Aba, Abia State, Nigeria

Secondary Education

WAEC

Brain School, Lagos
Lagos, Lagos State, Nigeria

Primary Education

Mary Selssor Nursery and Primary School, Enugu State
Enugu, Enugu State, Nigeria

Primary Education

Awards

Best Organizer Teens Department(PCN)

Awarded By

PCN (Presbyterian Church of Nigeria)

Recognized as the best organizer for the Teens Department of PCN.

Teens Ambassador (PCN)

Awarded By

PCN (Presbyterian Church of Nigeria)

Appointed as a Teens Ambassador for PCN.

NYSC Editorial Publicity CDS - Honorary Award

Awarded By

NYSC Editorial Publicity CDS

Received an honorary award for contributions to the NYSC Editorial Publicity Community Development Service.

Rhema University - Honorary Award(Drama group)

Awarded By

Rhema University (Drama group)

Received an honorary award for participation and contributions to the Drama group at Rhema University.

Teens Best friend (PCN)

Awarded By

PCN (Presbyterian Church of Nigeria)

Recognized as "Teens Best Friend" by PCN.

Languages

English
Igbo
Hausa

Certificates

Dee Bakers certificate

Issued By

Dee Bakers

Microsoft Word Certificate

Issued By

Microsoft

Skills

TV program assistance and broadcast production support
On-air presentation, hosting, and co-hosting
Live and recorded broadcast coordination
Script handling, rundown preparation, and teleprompter cueing
Basic camera, lighting, and studio setup knowledge
Program logging, archiving, and documentation
Audience engagement and communication (TV & radio)
Event planning and coordination
Public speaking and presentation skills
Team collaboration and adaptability
Field survey execution and data collection
Correspondence handling and record keeping
Customer service and relationship management

References

Most.Rev. Dr. Joseph Bassey Iton

Minister-In-Charge, Presbyterian Church of Nigeria, Abakailki Urban Parish, Ebonyi State. 09090000164, 09160005058

Chidera Confidence Ekemezie

Restaurant Manager, Sundry Foods. 08101504912